Cancel or Change Order
We understand that plans can change. Please review the information below if you need to modify or cancel your order.
Can I Change My Order?
Once an order has been placed, we are unable to modify items, quantities, or shipping details directly.
If you need to make changes, you may request to cancel the order and place a new one.
Can I Cancel My Order?
Orders can only be canceled before they enter processing or fulfillment.
l If your order has not been processed, we can attempt to cancel it
l If your order is already being processed or shipped, cancellation is no longer possible
How to Request a Cancellation
To request a cancellation, please contact our support team as soon as possible with:
l Order Number
l Full Name
l Email Address used for the order
Our team will review your request and confirm whether the order is still eligible.
After Shipment
If your order has already shipped:
l Cancellation is no longer available
l You may refer to our Return & Refund Policy for next steps
Important Notes
l Orders are processed quickly, so please contact us immediately if you need assistance
l Submitting a request does not guarantee cancellation
l We recommend reviewing your order carefully before checkout to avoid issues